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CICB | March 13, 2017
Practice Direction on Public Access to Hearings

The CICB has a new Practice Direction on Public Access to Hearings. The practice direction clarifies:

  • when hearings will be closed to the public
  • expectations for members of the public who are observing a hearing
  • how the terms of publication bans will be communicated
  • the rules for use of cell phones, video and audio recording equipment

Read the Practice Direction on Public Access to Hearings.

 


CFSRB | March 7, 2017
New Associate Chair appointed to the Child and Family Services Review Board and the Custody Review Board

Jennifer Scott has been appointed Associate Chair, Child and Family Services Review Board and Custody Review Board effective February 22, 2017.

Jennifer has been a vice chair with the Human Rights Tribunal of Ontario (HRTO) since 2012. Before joining the HRTO, she served as both counsel and vice chair at the CFSRB and CRB.

Her passion and experience working in the area child and youth law will be an excellent platform for the continued development of Social Justice Tribunals Ontario’s Child and Youth Division.

In addition to being a member of the board, an associate chair provides day-to-day oversight of the board, assigns cases, provides jurisprudential leadership and is a member of Social Justice Tribunals Ontario’s executive committee.

Jennifer replaces outgoing chair Suzanne Gilbert, whose appointment expired on February 19, 2017.

 


CFSRB | March 7, 2017
New Associate Chair appointed to the Child and Family Services Review Board and the Custody Review Board

Jennifer Scott has been appointed Associate Chair, Child and Family Services Review Board and Custody Review Board effective February 22, 2017.

Jennifer has been a vice chair with the Human Rights Tribunal of Ontario (HRTO) since 2012. Before joining the HRTO, she served as both counsel and vice chair at the CFSRB and CRB.

Her passion and experience working in the area child and youth law will be an excellent platform for the continued development of Social Justice Tribunals Ontario’s Child and Youth Division.

In addition to being a member of the board, an associate chair provides day-to-day oversight of the board, assigns cases, provides jurisprudential leadership and is a member of Social Justice Tribunals Ontario’s executive committee.

Jennifer replaces outgoing chair Suzanne Gilbert, whose appointment expired on February 19, 2017.

 


LTB | February 24, 2017
LTB will email Notice of Hearing Packages to Bulk Filers

Starting March 1, 2017, applicants filing bulk applications (three or more applications at the same time), will notice the following changes:

  1. The LTB will serve applicant Notice of Hearing packages by email to bulk-filers
    The LTB tested this process with selected applicants. The applicants liked the process and the LTB found it was efficient.
  2. Applicants must complete a Bulk Application Information Sheet and include it when they bulk file.
    The completed sheet provides information about the applications in the bulk filing.

    It also tells the LTB:

    • who should receive the packages
    • whether the person bulk filing wants to:
      1. get their packages by email (to be sent to an email address they provide), or
      2. pick up their packages at the LTB office where they filed.
  3. The LTB will no longer send Notice of Hearing packages to bulk filers by regular mail.

Some processes unchanged

The LTB will continue to send Notice of Hearing packages by regular mail to:

  • tenants and other respondents in bulk-filed applications
  • landlords and tenants involved in applications that are not bulk-filed

These changes don’t apply to:

  • Co-op eviction applications
  • Above guideline increase applications
  • Applications to vary the amount of a rent reduction

LTB | February 8, 2017
LTB forms – Make sure you are getting the latest version

The LTB frequently makes changes to its forms and other documents on the website.  For example, the LTB recently updated the fee and payment information on most of its forms, added content to the Application for an Above Guideline Increase form and added filing fee checkboxes to the L1/L9 – Information Update as of the Hearing Day form

Follow the rules below to make sure you always have the most up-to-date version of the document you need.

  1. Clear your browser’s cache often
    Most browsers will store (or “cache”) webpages and documents on the hard drive of your computer so you can access them faster in the future. While this feature may save you time, it may also mean you are not accessing the most up-to-date version of these documents.
    You can usually clear your cache by holding down the “Ctrl” key and the “F5” key at the same time, or by using Ctrl+Shift+Delete.
  2. Delete old saved forms 
    If you save LTB forms on your computer, make a point to visit the LTB Forms page once a month, so you can replace old versions with new ones.

SJTO | January 25, 2017
SJTO’s 2014-15 Annual Report

The SJTO 2014-15 annual report was recently tabled in the legislature and has now been posted. The report includes statistics and accomplishments for each of the SJTO tribunals and the cluster as a whole.


SBT | January 20, 2017
New Consent Orders – Public Consultation

The Social Benefits Tribunal (SBT) is moving to resolve disability appeals at the hearing through consent orders.  If parties can settle an appeal at the hearing and the member is satisfied that they understand the terms of the agreement, the member may issue a consent order which will close the appeal.
The public is invited to review and provide written comments on the following documents by February 17, 2017.

Submit Feedback

You may submit your feedback to SBT:

By email:
askSBT@ontario.ca

By mail:
SBT Consultations
655 Bay Street, 14th Floor
Toronto, ON  M7A 2A3

By fax:
SBT Consultations
416-326-0978 or 1-800-753-3895

Social Benefits Tribunal is collecting comments and suggestions related to the initiatives described above. Any submission you make concerning these initiatives, including those sent to askSBT may be shared with other stakeholders and may also be available to the public.


LTB | January 16, 2017
New Summons Form (Lawyers and Paralegals Only)

LTB has a new Summons form. Lawyers and paralegals must now submit this form when they are requesting a summons from the LTB.

The summons is posted on the Forms section of the website under “Other Forms”.  The summons should be submitted together with a Request for the LTB to Issue a Summons.

People who are not lawyers or paralegals do not need to complete the summons. LTB members (adjudicators) will complete the summons form for people without legal representation.

For more information, see LTB Rule 23, and the Requesting a Summons brochure.


LTB | December 19, 2016
A New Approach to Applications for a Rent Increase Above the Guideline

Starting March 1, 2017, the LTB will hold case management hearings for applications filed by landlords who want to raise rent above the guideline because they have made capital expenditures (renovations, repairs, replacements or additions). The case management hearing will give both sides an opportunity to discuss, and possibly agree on, a fair rent increase.

During a case management hearing, a dispute resolution officer from the LTB will guide the landlord and tenants through the landlord’s application and explain how increases are calculated. Both sides will have an opportunity to raise issues and ask questions. Then the dispute resolution officer will try to help the two sides reach an agreement. If they reach an agreement, the dispute resolution officer will record the terms of the agreement in an order called a consent order.

If the application is not settled at the case management hearing, it will be scheduled for a full hearing with an adjudicator on another day.

All dispute resolution officers will follow a standard case management hearing structure. Landlords and tenants will receive information on how to prepare for the case management hearing together with their notice of hearing.

About “Above Guideline Rent Increase” Applications

In 2015-16, the LTB received 433 Applications for a Rent Increase Above the Guideline (Form L5) This number accounted for 0.6% of all applications filed by landlords.

In this type of application, a landlord can ask the LTB to allow a rent increase of more than the guideline for any of these reasons:

  • The municipal taxes and charges for the residential complex increased by an “extraordinary” amount
  • The utility costs for the residential complex increased by an “extraordinary” amount
  • Operating costs for security services for the residential complex have been experienced for the first time or have increased
  • Capital expenditure work was done in the residential complex.

The rent increase guideline applies to most private residential rental accommodation covered by the Residential Tenancies Act. The guideline is the most a landlord can increase the rent without applying to the LTB. The 2017 rent increase guideline is 1.5%.


LTB | December 6, 2016
Changes to Application Fees in January 2017

Landlord and Tenant Board (LTB) application fees are increasing on January 16, 2017.

Most application fees are increasing by approximately 10%. Also, a fee is being introduced for two tenant applications which were previously free, bringing all tenant applications to $50.

Tenant application fees have not increased since the LTB was established in 1998. Landlord application fees were last increased in 2009.

This chart compares the new fees with the old ones.

Offsetting the Fee Changes for People with a Low Income

People with a low income can request a fee waiver. As of January 16, the income threshold for fee waivers will increase by 10% to offset the increase in fees.

This chart compares the new fee waiver thresholds with the old ones.

E-File Discount

Applications filed through LTB e-File will receive a discount on the new fee. The four most common application types can be e-filed, which together account for 80% of all applications received at the LTB.

For more information, you can call and speak to one of our customer service officers toll-free at 1-888-332-3234 or 416-645-8080 in the GTA.


LTB | December 1, 2016
Vacancies – Practice Advisory Committee

The Landlord and Tenant Board (LTB) Practice Advisory Committee has three vacancies among the six members who regularly represent parties before the LTB.

The vacancy is for two individuals who primarily represent landlords and one individual who primarily represents tenants.

The Committee is looking for individuals who are familiar with LTB procedures and can contribute to the Committee’s mandate to provide consultation and feedback about LTB’s policies, practices, rules, practice directions, initiatives and services. Committee members are expected to attend at least three meetings a year and participate with candour and discretion.

Details about the Committee and its mandate can be found in the Terms of Reference.

To express your interest in serving as a member of the LTB Practice Advisory Committee, please send a resume and brief statement of interest to ltb@ontario.ca by Friday, December 23.

The new member will be selected by the current co-chairs, Mr. John Dickie and Mr. Jack Fleming.


CICB | November 7, 2016
CICB has a new address

Starting November 28, 2016, all mail for the Criminal Injuries Compensation Board should be sent to:

655 Bay Street, 14th floor
Toronto, ON M7A 2A3

The phone and fax numbers have not changed.

To drop off a document or speak to someone in person about your file or the application process, visit 655 Bay Street, 14th Floor, Toronto.


SBT | October 19, 2016
Updated Forms: Appeal and Application for Reconsideration

SBT has posted updated versions of its Appeal (Form 1) and Application for Reconsideration.

The new forms are easier to use and easier to understand. They are also accessible for people using screen readers. Both forms can be completed on computer or printed and filled out by hand.

When using any SBT form, make sure you save it to your computer before you open it and fill it out. If you open a SBT form in your browser you may not be able to fill it out or save it.

SBT will still accept the old version of these forms.

Visit: sjto.ca/sbt/forms-filing


CRB | October 01, 2016
CRB has a new address

Starting October 21, 2016, all mail for the Custody Review Board should be sent to:

655 Bay Street, 14th floor
Toronto, ON M7A 2A3

The phone and fax numbers have not changed.

To drop off a document or speak to someone in person about your file or the application process, visit 655 Bay Street, 14th Floor, Toronto.


CFSRB | October 01, 2016
CFSRB has a new address

Starting October 21, 2016, all mail for the Child and Family Services Review Board should be sent to:

655 Bay Street, 14th floor
Toronto, ON M7A 2A3

The phone and fax numbers have not changed.

To drop off a document or speak to someone in person about your file or the application process, visit 655 Bay Street, 14th Floor, Toronto.


SBT | October 01, 2016
SBT has a new address

Starting October 21, 2016, all mail for the Social Benefits Tribunal should be sent to:

Social Benefits Tribunal
655 Bay Street, 14th floor
Toronto, ON M7A 2A3

You can continue to use the same phone and fax numbers. They have not changed.

To drop off a document or speak to someone in person about your file or the application process, visit 655 Bay Street, 14th Floor, Toronto.


CICB | September 29, 2016
New practice direction on prehearing motions

The CICB has a new practice direction on prehearing motions.

A prehearing motion is a request for an order or interim ruling from the CICB before the hearing.

These are some of the reasons you might make a prehearing motion:

  • To ask for an adjournment
  • To ask for disclosure of documents or a decision about whether the CICB needs to hear evidence from a particular witness
  • To ask the CICB to change the location or format of the hearing

Read the full practice direction.


SJTO | September 27, 2016
SJTO Data Inventory Now Online

The SJTO data inventory is now online.

The inventory lists all SJTO datasets and identifies whether each dataset is open, under review or restricted under Ontario’s Open Data Directive.

Ontario’s Open Data Directive requires every provincial agency to publish a list of datasets they create, collect or manage. The goal of the directive is to improve transparency and accountability.

See SJTO’s data inventory.


LTB | September 8, 2016
New notice allows victims of sexual and domestic violence to end tenancy in 28 days

The Residential Tenancies Act (RTA) has changed. Now tenants who are victims of sexual and domestic violence can end their tenancy in 28 days if they believe they or a child living with them may be harmed or injured if they don’t leave the unit. They can give this notice any time during their tenancy.

To give this notice, tenants must give their landlord two documents:

  1. Tenant’s Notice to End my Tenancy Because of Fear of Sexual or Domestic Violence and Abuse (N15)
  2. Tenant’s Statement About Sexual or Domestic Violence and Abuse
    or
    A copy of a court order (such as a restraining order or a peace bond).

A landlord who receives these documents from a tenant must keep the documents and the information in them confidential.

For more information:


LTB | August 26, 2016
Change to scheduling of hearings in Scarborough and Whitby

The LTB is making changes to the way it schedules hearings in Scarborough (in the Toronto East office) and in Whitby. Currently hearings are scheduled in half day hearing block at these locations. Starting in October 2016, cases will be scheduled in full day hearing blocks. This is how hearing blocks are scheduled in many other hearing locations in the province.

The change will create greater flexibility to accommodate parties who want to use mediation and tenant duty counsel services while still allowing enough time for matters to be heard if mediation is unsuccessful.

Full day hearing blocks help ensure that all scheduled cases are heard on the day, and not adjourned due to lack of time. Our goal is timely dispute resolution for the parties and we will be monitoring the new process to make sure it meets that goal.


CICB | July 27, 2016
Consultation on New Practice Direction

The Criminal Injuries Compensation Board (CICB) has posted a proposed Practice Direction on Prehearing Motions for review and comment by members of the community and its stakeholders. The practice direction is intended to help parties better understand the prehearing processes.

We encourage you to have a look at the proposed practice direction and provide your comments and ideas by Friday, August 12, 2016.

Please send your submission to:

By email: info.cicb@ontario.ca

By mail:
CICB Consultation
Attention: Patricia Fiorini
Criminal Injuries Compensation Board
429 University Ave., 4th Floor
Toronto, ON M5G 1Y8

Your submission may be shared with other stakeholders and may also be available to the public.

This consultation is now closed.


LTB | July 25, 2016
Change to scheduling of hearings in Central office

The LTB is making changes to the way hearings are scheduled in the LTB Central office in Mississauga. Currently, hearings are scheduled in half day hearing blocks. Starting in September 2016, cases will be scheduled in full day hearing blocks. This is how hearing blocks are scheduled in many other hearing locations in the province.

The change will create greater flexibility to accommodate parties who want to use mediation and tenant duty counsel services while still allowing enough time for matters to be heard if mediation is unsuccessful.

Full day hearing blocks help ensure that all scheduled cases are heard on the day, and not adjourned due to lack of time. Our goal is timely dispute resolution for the parties and we will be monitoring the new process to make sure it meets that goal.


LTB | July 15, 2016
The LTB is changing how it handles requests to review an order

The LTB is changing how it handles requests to review an order:

  1. Preliminary reviews – A vice chair or other senior LTB member (adjudicator) will conduct the preliminary review of a Request to Review an Order. Previously, all members could conduct this review.
  2. Review hearings – If there is a review hearing, the vice chair or senior member who did the preliminary review will decide which member will conduct the review hearing within these parameters
    • Requests to review that claim a party was not reasonably able to participate can be heard by any member, including the member who issued the original order.
    • Requests to review that ask the LTB to consider new evidence will usually be assigned to the same member who issued the original order.
    • Requests to review that allege a serious error will be heard by the vice chair or senior member.

    Previously, the member who made the order could not be assigned to conduct the hearing.

  3. The rules now also clarify that although the LTB can initiate a review without receiving a request from one of the parties (rule 29.4), a party cannot request that the LTB exercise this power. A party must request a review using rule 29.1.

For more information about requests to review an order, read the revised Guideline 8 : Review of an Order and Rule 29.


LTB | June 30, 2016
Three updated forms

LTB | June 17, 2016
2017 Rent Increase Guideline

The Ontario government has announced that the annual Rent Increase Guideline, the maximum percentage by which a landlord can increase the rent for most residential tenants without approval from the Landlord and Tenant Board, is 1.5 % for 2017. For more information, read the news release and the 2017 Rent Increase Guideline brochure.


LTB | June 1, 2016
Accepting application-specific inquiries by email

If you have a question about your LTB application, you can email the office that is taking care of your application.

You must include your file number in the subject line of your email. Check your file number to make sure you email the right office.

LTB offices and E-mail addresses
If your file number begins with: Your LTB office is: Use this email address:
 

CEL or CET

Central
(Mississauga)
 

CE-ltb@ontario.ca

 

EAL or EAT

Eastern
(Ottawa)
 

EA-ltb@ontario.ca

 

NOL or NOT

Northern
(Sudbury)
 

NO-ltb@ontario.ca

 

SOL or SOT

Southern
(Hamilton)
 

SO-ltb@ontario.ca

 

SWL or SWT

Southwest
(London)
 

SW-ltb@ontario.ca

 

TEL or TET

Toronto East
(Toronto – Scarborough)
 

TE-ltb@ontario.ca

 

TNL or TNT

Toronto North
(Toronto – North York)
 

TN-ltb@ontario.ca

 

TSL or TST

Toronto South
(Toronto – Yonge/St Clair)
 

TS-ltb@ontario.ca

When you should email the LTB

Email the LTB about your application. For example, you could email the LTB to:

  • send documents for your application file
  • provide information that the LTB said it needed for your application
  • give dates you are unavailable so the LTB can schedule a hearing for your application

When you should not email the LTB

The LTB will not answer these types of emails:

  • Questions about problems you are having with your rental unit, landlord or tenant. If you have these kinds of questions, visit the Your Rights and Responsibilities section of the LTB website at sjto.ca/ltb. Or, you can call us at 416-645-8080 or 1-888-332-3234.
  • Emails to the LTB to file an application. You use LTB e-File to file and pay for the most common types of applications. If you send the LTB an email that contains credit card information, the LTB will delete it.
  • Emails to pay for LTB services. If you have to pay for an LTB service, such as a hearing recording or photocopies, you can pay in-person at our offices, by mail or by fax. If you send the LTB an email that contains credit card information, the LTB will delete it.


HRTO | May 10, 2016
Changes to the Rules of Procedure

Two changes to the HRTO Rules of Procedure took effect today:

  1. Applicants now have 21 days to file a reply to a response. Previously they only had 14 days. (Rule 9.3)
  2. Respondents no longer need to file a full response to request deferral of an application when the issues in dispute are the subject of an ongoing grievance or arbitration proceeding. Instead, they can provide a copy of the grievance and tell the tribunal why they think the application should be deferred. (Rule 8.2)

LTB | May 9, 2016
What do you think about LTB e-File?

It’s been almost a year since we launched e-File and we want to hear about your experience. Answer this short survey to help us improve e-File.

If you’re one of the people who haven’t used e-File yet, we’d like to hear from you too. Please take the survey.

LTB e-File is an online tool that lets landlords and tenants across Ontario file the most common LTB applications online, anytime from anywhere.  The LTB launched e-File in July 2015.


CICB | April 21, 2016
Appointment of Associate Chair

Maria Tassou has been appointed Associate Chair of the Criminal Injuries Compensation Board (CICB).

Maria has been acting as the Chair/Associate Chair of the CICB since May 2014. During this time, and in her previous position as vice chair, she led a number of initiatives resulting in faster, more responsive and user-friendly processes. Most recently, Maria managed CICB’s transition into the SJTO cluster.

Maria has broad experience in administrative law, criminal law and victims issues.

Her appointment was effective April 20, 2016.


CICB | April 19, 2016
CICB has a new website – Let us know what you think!

The Criminal Injuries Compensation Board (CICB) has a new website that makes information about CICB easier to find and easier to understand.

The new site is written in simpler language, is more accessible to users with disabilities and is easier to navigate on mobile devices.

In April 2015, the CICB became the eighth tribunal of Social Justice Tribunals Ontario (SJTO). Now, the CICB joins the other 7 SJTO tribunals on the new portal: the Landlord and Tenant Board, the Custody Review Board, the Child and Family Services Review Board, the Human Rights Tribunal of Ontario, the Ontario Special Education Tribunals (English and French), and the Social Benefits Tribunal.

While you get used to the new site, things may not be where you’re used to finding them. Try typing what you’re looking for in search box next to the magnifying glass in the upper right-hand corner of the site.

While we’re proud of the work we’ve done, we know there is room for improvement. We hope you’ll take some time to browse the new site and write us with your comments at sjtoinfo@ontario.ca. We look forward to hearing from you.


HRTO | April 6, 2016
Rules Consultation

The HRTO has posted two proposed amendments to its Rules of Procedure for review and comment. The proposed amendments would:

  • extend the time for an applicant to file a reply to a response from 14 to 21 days.
  • allow respondents to request deferral of an application without filing a full response, where the issues in dispute are the subject of an ongoing grievance or arbitration proceeding.

Read the consultation document.

The consultation closes on April 25, 2016.


CICB | March 8, 2016
Victims of sexual and domestic violence can now apply anytime

Effective March 8, 2016, under the new Sexual Violence and Harassment Action Plan Act, victims of sexual and domestic violence can make applications to the Criminal Injuries Compensation Board for compensation at any time. In the past, these applications had to be received within two years of the crime taking place. The two-year limit still applies to applications related to other kinds of violent crime


LTB | February 29, 2016
LTB changing how it serves some Notice of Hearing packages

Starting Monday, March 7, the LTB will be changing how it serves some Notice of Hearing packages.

Most people will continue to receive their Notice of Hearing package in the mail, but there are now three exceptions:

  • If you file an application in-person at an LTB office, you will receive your package at the counter instead of by mail.
  • If you file three or more applications at the same time (“bulk filing”) you will have the option to come into the LTB office and pick up the Notice of Hearing packages.
  • If you have a representative, that person will receive the package instead of you.

The Notice of Hearing package gives the date, time and location of the hearing. It also includes a copy of the application and information about the LTB process.

These changes do not apply to co-op eviction applications, Above Guideline Increase applications, or applications to Vary the Amount of a Rent Reduction.


SBT | December 1, 2015
New rules and forms start January 1, 2016

The SBT is introducing new Rules of Procedure in 2016. Here are some of the new requirements that start on January 1.

For appellants

  1. Use a form to file new medical information in a disability appeal.

    Any medical documents must be sent to the Disability Adjudication Unit and the SBT together with a completed New Medical Information (Form 5).

  2. Use a form if you plan to argue that the legislation or a regulation contravenes the Human Rights Code.

    If you plan to argue that the legislation or a regulation contravenes the Human Rights Code, you must file a Notice of Human Rights Code Claim (Form 4) with your appeal or at least 60 days before the hearing.

For respondents

  1. Responding to an appeal is mandatory.

    Within 30 days of receiving notice of the appeal, the respondent must complete a Response to Appeal (Form 3) and:

    1. deliver to the appellant
    2. file it with the SBT

    The Response to Appeal:

    1. provides contact information for the respondent’s representative
    2. identifies any preliminary objections or jurisdiction issues
    3. indicates if, and when, a written submission will be provided

For everyone

  1. Prepare your documents in a specific way.

    • Use blue or black ink.
    • Double space the text and leave margins on the page.
    • Number the pages.
    • If you are sending more than one document, include a cover page that lists the title of each document and its page number.
  2. Provide confirmation that documents for a hearing were filed with SBT and delivered to the other parties.

    • Use the Statement of Delivery (Form 7) to confirm that the documents were delivered.
  3. Provide a list of witnesses.

    • You must provide a list of all witnesses to the other parties and the SBT at least 20 days before the hearing.

These are just some of the changes that will start on January 1. It’s your responsibility to understand and follow the new rules. Read all the new Rules of Procedure and preview the forms.


LTB | November 30, 2015
Updates to LTB Forms and e-File effective November 30, 2015

Forms

The LTB is releasing updated versions of forms, notices and the accompanying instructions. The majority of the updates are formatting changes to make the forms more accessible and readable, and to update the website address for the SJTO and LTB websites. A number of the changes were made as a result of suggestions by the general public and LTB Members and staff.

The updated forms will be available on the website on November 30, 2015. We encourage you to use the new forms immediately, for those using the older versions, as of May 1, 2016 only the new forms will be accepted.

e-File

Also effective November 30, we will be implementing a streamlined process for incomplete e-Filed applications.

e-File allows clients to file applications online and to submit any mandatory prescribed documents, such as notices of termination, or Certificates of Service, either online at the time of filing, or no later than 5 days after the filing date. If an applicant does not submit the prescribed documents by the deadline, the application is considered incomplete and the Landlord and Tenant Board (LTB) will dispose of it without holding a hearing.

e-File already includes multiple notices advising users of the deadline and that the application will not be considered complete and accepted for hearing unless this is done.


LTB | November 24, 2015
Service on Friday, November 27

Our case management system will be undergoing maintenance this Friday afternoon, November 27.

LTB offices will continue to receive applications and requests but will not be able to schedule a hearing, issue a file number, or provide information about your case until the case management system comes back online.

We expect it to be business as usual on Monday morning. Thank you for your patience.


HRTO | November 16, 2015
Practice Direction on Establishing a Regular Contact

In April 2014, HRTO started offering respondents the chance to identify a person at their organization to be the contact for any human rights applications filed against them. This practice has now been formalized with a Practice Direction on Establishing a Regular Contact Person for an Organization.


HRTO | November 12, 2015
The SmartForm Just Got Smarter

The HRTO SmartForm Application and Response are now easier to use.

Previously, users needed to attach their completed SmartForm to an email. Now, SmartForms can be sent directly through the Internet, without an email account. Users will also receive an automatic confirmation with a reference number that includes the date and time of their submission.

People submitting an application to the HRTO or responding to an application have had the option of using the electronic SmartForm since 2008. SmartForms have several advantages over paper: users make fewer mistakes, the forms can be saved, printed and submitted electronically, and they are processed more quickly.

For more information about filing an application at the HRTO, visit Forms and Filing.


LTB | October 27, 2015
LTB issuing some orders on the day of the hearing

New process being tested at Southwest, Central and Toronto North offices

Some parties are now leaving their hearing with an order in their hands. Since October 5th, LTB members (adjudicators) at three locations have been issuing two types of orders in the hearing room.

The two types of orders are:

  • Consent orders on applications for eviction based on arrears of rent, where the parties have agreed to a repayment schedule which allows the tenant to remain in the unit.
  • Orders where the application has been abandoned, withdrawn or discontinued.

Previously, the member wrote the order after the hearing and then staff would mail copies to the parties, a process which can take several days.

Certain members from the LTB’s Southwest, Central and Toronto North offices are testing the new procedure. The members are writing the orders by hand using a template.

This is one way the Landlord and Tenant Board is improving access to fair and timely dispute resolution.


SJTO | October 22, 2015
New Appointments

Dr. Lilian Ma’s last working day with Social Justice Tribunals Ontario was August 31, 2015. Lilian was Associate Chair of the Landlord and Tenant Board (LTB) and Alternate Executive Chair for Social Justice Tribunals Ontario (SJTO). The following appointments were made to fill the vacancies created by Lilian’s departure:

On September 9, 2015, Beverly Moore was appointed as an Alternate Executive Chair for SJTO. The role of the alternate executive chair is to act in the place of the executive chair if they are unable to act or if the position is vacant. Beverly has over 20 years of experience in the administrative justice sector, many of those in a leadership position.

On September 1, 2015, Kim Bugby became Acting Associate Chair for the LTB. Kim was designated as LTB’s Coordinating Vice Chair in October 2013 and since that time has skillfully led the LTB through a period of significant transition. We will be posting and running a competition to fill the associate chair position on a permanent basis this fall.


LTB | October 6, 2015
Check File Status Online

Landlords and tenants can check the status of their file at the LTB using the new-and-improved Check File Status tool. By entering the postal code of the rental property and the file number, you can find out the date, time and location of your next hearing and find out if an order has been issued.

Do you have a file at the LTB? Try it!


SBT | September 11, 2015
Wanted: Email Communication Pilot Participants

In March 2015, the SBT invited some legal clinics, OW and ODSP offices to start submitting inquiries and small documents by email as part of a pilot project.

The email communication pilot is now expanding and we are recruiting more participants.

Current participants are telling us that this is what they like about using email:

  1. You know that your full communication has been received: No more lost pages and no worries about whether the fax machines are working.
  2. If your regular contact is out of the office, you know that someone will be assigned to process your submission or inquiry.

Email submissions also use less paper – there’s no cover page and staff don’t need to print the documents in every case. Email is greener! Participants still have the option to submit documents by fax or mail.

The deadline to join this phase of the pilot is Friday, September 25.

To join the pilot or get more information, call us at 416-326-0978, or 1-800-753-3895 and ask to speak with the Assistant Registrar Geoff Lacny or Registrar Alexandra Alvarado-Bowen.

As a participant in the pilot, your feedback will be used to shape the future of email communication at the SBT. Call or email us today!


LTB | August 12, 2015
LTB Receives its 1,000th Application Online

Less than a month after launching its e-File tool, the LTB has received its 1,000th application online. Since launching on July 13, the LTB has received 194 (29 % of) tenant applications and 844 ( 16% of) landlord applications by e-File.

The e-File tool guides users through a series of steps, and then generates an application. Landlords and tenants can also pay their fees online and schedule the first available hearing date.

Four common application types can be e-filed – two for landlords and two for tenants, which together account for 80% of all applications received at the LTB.

Paper applications can still be mailed, faxed or dropped off at one of the eight LTB offices or personally delivered to more than 60 ServiceOntario locations across the province.

The two applications that tenants can file online are:

  • T2: Application about Tenant Rights
  • T6: Tenant Application about Maintenance

The two applications that landlords can file online are:

  • L1: Application to Evict a Tenant for Non-payment of Rent and to Collect Rent the Tenant Owes
  • L2: Application to End a Tenancy and Evict a Tenant

The LTB receives more than 80,000 applications a year.


HRTO | July 22, 2015
Practice Advisory Committee – Announcing New Members

The vacancies for the HRTO’s Practice Advisory Committee (PAC) have now been filled by Lauri Reesor (Hicks Morley LLP), Tess Sheldon (ARCH Disability), Raquel Chisholm (Emond Harnden LLP) and Ranjan Agarwal (Bennett Jones LLP). New members were selected by the committee’s outgoing co-chairs, Mary Cornish and Patricia Murray, to whom we are grateful for six years of service.

We wish to thank outgoing members Geri Sanson, Paula Rusak and Jeffrey Goodman and welcome Kathy Laird (Human Rights Legal Support Centre) and Antonella Ceddia (City of Toronto) in their new roles as co-chairs.

Read the terms of reference for the Practice Advisory Committee.


LTB | July 21, 2015
Most common Landlord and Tenant Board applications can now be filed online

Landlords and tenants across Ontario can now file the most common Landlord and Tenant Board (LTB) applications online, anytime from anywhere.

The e-file tool guides users through a series of steps, and then generates an application. Landlords and tenants can also pay their fees online and schedule the first available hearing date.

Four common application types can be e-filed – two for landlords and two for tenants, which together account for 80% of all applications received at the LTB.

LTB e-File is one more way for tenants and landlords to submit applications. Paper applications can still be mailed, faxed or dropped off at one of the eight LTB offices or personally delivered to more than 60 ServiceOntario locations across the province.

The two applications that tenants can file online are:

  • T2: Application about Tenant Rights
  • T6: Tenant Application about Maintenance

The two applications that landlords can file online are:

  • L1: Application to Evict a Tenant for Non-payment of Rent and to Collect Rent the Tenant Owes
  • L2: Application to End a Tenancy and Evict a Tenant

The LTB receives more than 80,000 applications a year.

Landlord and Tenant Board e-File is one way Social Justice Tribunals Ontario is delivering on its commitment to provide fair, effective, timely and accessible dispute resolution.


LTB | June 30, 2015
LTB to start serving the notice of hearing July 1

In most cases, applicants no longer have to serve the notice of hearing and application to the respondent or submit a certificate of service to the LTB. Beginning July 1, 2015, the LTB will start serving these documents to both the applicant and the respondent.

Landlords who apply to increase the rent above the guideline or to vary the amount of a rent reduction and non-profit housing co-operatives who apply to evict a tenant are not affected by this change. They will continue to serve the notice of hearing and application.

Rule 10 of the LTB Rules provides details on serving the notice of hearing for landlords and tenants. Rule 34 describes the process for co-ops.


LTB | June 19, 2015
2016 Rent Increase Guideline

The Ontario government has announced that the annual Rent Increase Guideline, the maximum percentage by which a landlord can increase the rent for most residential tenants without approval from the Landlord and Tenant Board, is 2.0 per cent for 2016. For more information, read the news release and the 2016 Rent Increase Guideline brochure.


SBT | June 26, 2015
Toronto Hearings Moving to 655 Bay Street in May 2016

Starting in May 2016, appeals which originate in the City of Toronto (Toronto proper, North York, Etobicoke) excluding Scarborough will be heard at the SJTO hearing centre located at:

655 Bay Street, 14th floor
Toronto, ON M5G 2M6
[Map]

The new site is accessible. The hearing rooms are modern and comfortable. The building is between the College and Dundas subway stations, and on the Bay bus route. There is paid underground parking at 655 Bay Street and a paid parking lot at the northwest corner of Bay and Edward (30 second walk).

This is a hearing location only. No other SBT services are provided at this office. To file an appeal or for information about your file, call us at 416-326-0978, or toll-free at 1-800-753-3895, or visit us.


SJTO | May 14, 2015
SJTO’s 2013-14 Annual Report

The SJTO 2013-14 annual report was recently tabled in the legislature and has now been posted. The report includes statistics and accomplishments for each of the SJTO tribunals and the cluster as a whole.


CFSRB | May 6, 2015
CFSRB has a new website – Let us know what you think!

The Child and Family Services Review Board has a new website that makes information about CFSRB easier to find and easier to understand.

The new site is written in simpler language, is more accessible to users with disabilities and is easier to navigate on mobile devices.

CFSRB joins five other Social Justice Tribunals Ontario (SJTO) tribunals on the new portal: the Custody Review Board, the Human Rights Tribunal of Ontario, the Ontario Special Education Tribunals (English and French), and the Social Benefits Tribunal. The Landlord and Tenant Board will be integrated in early summer and we are hoping to have the Criminal Injuries Compensation Board content on the site by fall.

While we’re proud of the work we’ve done, we know there is room for improvement. We hope you’ll take some time to browse the new site and write us with your comments at sjtoinfo@ontario.ca. We look forward to hearing from you.


LTB | May 1, 2015
LTB to start serving the notice of hearing. Seeking feedback on practice rule.

Beginning July 1, 2015, the LTB will start serving the notice of hearing and the application to both the applicant and the respondent. Currently, the applicant serves these documents to the respondent. This new process will be more streamlined.

In most cases, applicants will no longer have to serve the notice of hearing or submit a certificate of service.

Until July 1, applicants should continue to serve the notice of hearing and file a certificate of service.

The rule governing these new procedures is now posted for consultation. We are interested in feedback from LTB users. Please send your thoughts to:
By email: sjtoinfo@ontario.ca
By fax: 416.326.6455
By mail: 79 St. Clair Avenue East, Suite 212, Toronto, Ontario M4T 1M6

The consultation closes on Friday, May 29, 2015.


HRTO | April 30, 2015
Vacancy Notice – HRTO Practice Advisory Committee

The HRTO Practice Advisory Committee (PAC) has a vacancy among the six members who regularly appear or represent parties – applicants or respondents – before the HRTO. Currently the PAC has an opening for three (3) members who regularly represents respondents and one member who regularly represents applicants.

The Committee is looking for individuals who are a familiar with HRTO procedures and can contribute to the Committee’s mandate to provide consultation and feedback about HRTO’s policies, practices, rules, practice directions and services. Committee members are expected to attend at least three meetings a year and participate with candour and discretion.

The mandate is posted on the SJTO website.

To express your interest in serving as a member of the HRTO Practice Advisory Committee, please send a resume and brief statement of interest to Christine Dion at Christine.Dion@Ontario.ca by Friday, May 22, 2015.

The new members will be selected by the current co-chairs, Ms. Mary Cornish and Ms. Patricia Murray.


SBT | April 16, 2015
New hearing site in Scarborough

Starting in August 2015, appeals which originate in the Scarborough region will be heard at the SJTO Toronto East office at:
2275 Midland Avenue, Unit 2
Scarborough, Ontario M1P 3E7
[Map]

The new site is accessible and easy to reach via public transit.  There is a bus stop right outside the building and the LRT is just a block down the street.  There is also parking at the back of the building.

This new location will be more accessible and convenient for Scarborough residents. Previously, Scarborough appeals were heard in Toronto.

This is a hearing location only.  No other SBT services are provided at this office.  To file an appeal or for information about your file, please continue to call us at the numbers provided below, or visit us.

For more information, call us at 416-326-0978, or toll-free at 1-800-753-3895


SBT | April 16, 2015
Brampton Hearings Moving to Mississauga

Starting in September 2015, appeals which originate in the Brampton region will be heard at the SJTO Mississauga office at:
3 Robert Speck Parkway, Suite 520
Mississauga, ON L4Z 2G5
[Map]

The new site is accessible, close to bus routes, and right across the street from Square One (a central bus terminal).  Parking is available and there is a meter located in the lobby of 3 Robert Speck Pkwy.

This is a hearing location only.  No other SBT services are provided at this office.  To file an appeal or for information about your file, please continue to call us at the numbers provided below, or visit us.

For more information, call us at 416-326-0978, or toll-free at 1-800-753-3895


LTB | April 15, 2015
Change made to LTB Notice Form N8

The LTB has made a small change to the N8, Notice to End your Tenancy at the End of Term form in the “Details About the Reasons for this Notice” section. The 3 rows where landlords must provide all of the details for giving the tenant the notice have been replaced by a single large text box for this information. The larger box allows the landlord more flexibility to provide details and does not limit the number of events that can be included as the reason(s) for giving the notice.


SJTO | April 7, 2015
www.sjto.gov.on.ca – Let us know what you think!

Social Justice Tribunals Ontario has a new website that makes information about how to access our tribunals easier to find and easier to understand. This has been an important project for SJTO. Our mandate is to provide fair, accessible dispute resolution and offering clear information online is an essential part of that commitment.

The new site has a common look and structure for five of the SJTO tribunals: the Custody Review Board, the Human Rights Tribunal of Ontario, the Ontario Special Education Tribunals (English and French), and the Social Benefits Tribunal.

The Child and Family Services Review Board content will launch on May 1 and the Landlord and Tenant Board will be integrated on June 30. The Criminal Injuries Compensation Board (CICB) joined SJTO on April 1. We hope to have their content on the SJTO website by fall.

We’re proud of the progress we’ve made, but we know there is always room for improvement. We hope you’ll take some time to browse the new site and send us an email at sjtoinfo@ontario.ca to let us know what you think.


LTB | April 1, 2015
Update Bulletin

In this issue:

  • New forms are now in use
  • Introducing email for case inquiries at the Southwestern and Toronto South offices
  • E-file testing

Co-op applications are not impacted by these initiatives.

New Forms

The LTB has new forms. You’ll find them on the forms section of our website and in all of our offices. Please start using them immediately.

Old forms will be accepted until May 31. After that, if an old form is used, it may delay the processing of the application.

Some of the new forms say that the LTB will serve the Notice of Hearing. Applicants are still responsible for serving the Notice of Hearing until June 30, 2015. For applications filed with the LTB on or after July 1, the LTB will serve the notice of hearing and the application to both the applicant and the respondent.

Introducing email for case inquiries at the Southwestern and Toronto South offices

Starting April 7, the Southwestern and Toronto South offices will be accepting case inquiries by email as part of a pilot project. LTB users in these areas will be given the email address along with their Notice of Hearing. They are asked to put their file number in the subject line of the email.

If the pilot is successful, the plan is to offer email across the province as another way for people to get in touch with the LTB with questions about their case.

For general inquiries about the LTB process or about a tenant or landlord’s rights and obligations, people are asked to visit the LTB website or call the telephone information service.

E-filing

The LTB is one step closer to offering e-filing of four common applications:  L1 , L2, T2 and T6.

Starting April 7, seven landlord and tenant organizations will be helping us test the LTB’s e-filing system. We’ve tested the system internally, and the results are good, but as we start to receive higher volumes of applications from these organizations, we’ll know for sure that it’s working well.  We plan to make e-filing available to all users across the province this summer.

The e-filing application guides users through a series of questions, and then generates an application. Users can also pay their fees online and schedule the first available hearing date.

Together, L1, L2, T2 and T6 account for 80% of all applications received at the LTB.


SJTO | March 20, 2015
The Criminal Injuries Compensation Board to become eighth tribunal of Social Justice Tribunals Ontario

Earlier today, the Ministry of the Attorney General (MAG) announced that the Criminal Injuries Compensation Board (CICB) will become the eighth tribunal of Social Justice Tribunals Ontario (SJTO). The CICB will officially join SJTO on April 1, 2015.

MAG posted the bulletin “Ontario Expands Social Justice Tribunals Ontario” to announce the change.

As an SJTO tribunal, CICB will benefit from the resources and expertise of a large and well-respected tribunal organization, while maintaining its adjudicative independence. The CICB is a good fit for SJTO. SJTO tribunals have experience dealing with people who are unrepresented, live in poverty or come from marginalized communities.

The mandate of the CICB will not change under the SJTO umbrella. As it always has, the CICB will continue to make expert, independent decisions about applications for victims’ compensation.

The mission of all SJTO tribunals is to provide fair and accessible dispute resolution. In recent years, the CICB has significantly improved client service and reduced claims processing times. These are accomplishments that the CICB will continue to build on within SJTO.

If you have any questions or concerns about this change, please get in touch with us. You can reach us by email at sjtoinfo@ontario.ca or info.cicb@ontario.ca

Michael Gottheil, Executive Chair, Social Justice Tribunals Ontario
Maria Tassou, Acting Chair, Criminal Injuries Compensation Board


CICB | March 20, 2015
The Criminal Injuries Compensation Board to become eighth tribunal of Social Justice Tribunals Ontario

Earlier today, the Ministry of the Attorney General (MAG) announced that the Criminal Injuries Compensation Board (CICB) will become the eighth tribunal of Social Justice Tribunals Ontario (SJTO). The CICB will officially join SJTO on April 1, 2015.

MAG posted the bulletin “Ontario Expands Social Justice Tribunals Ontario” to announce the change.

As an SJTO tribunal, CICB will benefit from the resources and expertise of a large and well-respected tribunal organization, while maintaining its adjudicative independence. The CICB is a good fit for SJTO. SJTO tribunals have experience dealing with people who are unrepresented, live in poverty or come from marginalized communities.

The mandate of the CICB will not change under the SJTO umbrella. As it always has, the CICB will continue to make expert, independent decisions about applications for victims’ compensation.

The mission of all SJTO tribunals is to provide fair and accessible dispute resolution. In recent years, the CICB has significantly improved client service and reduced claims processing times. These are accomplishments that the CICB will continue to build on within SJTO.

Michael Gottheil, Executive Chair, Social Justice Tribunals Ontario
Maria Tassou, Acting Chair, Criminal Injuries Compensation Board


SBT | February 27, 2015
Email Communication Pilot

Starting on March 23, 2015, SBT will launch a 6-month pilot project where 6-8 legal clinics and 6-8 ODSP/OW offices will be able to submit documents and inquiries by email.  The purpose of the pilot is to improve the accessibility of the tribunal by offering pilot participants another avenue of communication with the SBT.  Participants will still have the option of submitting documents by fax or mail.

If the pilot works well, email communication with SBT could be expanded to all legal clinics and ODSP/OW offices.

The SBT is seeking volunteers to participate in this pilot project.

Rules for email communication

  • Attachments to emails may not exceed 10 megabytes.
  • Documents can be sent to a general email address, or to the Appeal Resolution Officer assigned to the appeal (per SBT Rules of Procedure).
  • Documents filed by email and received after 5 P.M. are considered to be filed on the next business day.
  • It is the responsibility of the submitting party to provide a copy of their documents to all other parties by their preferred method of communication.The SBT will not forward information.
  • Requests for changes to a file must be sent to all parties.
  • If a party does not wish to communicate through email, they must be contacted by fax or mail.
  • All email communications must comply with the SJTO Common Rules

Responding to email inquiries:

  • Emails that require a response will be acknowledged within two business days and answered within 15 business days. This is consistent with the Ontario Public Service Common Service Standards.
  • If a complete response is not possible, an interim response along with an estimated date for a complete response will be provided within 15 business days, taking established timelines into account.
  • An auto-reply will serve as proof-of-receipt.

For more information, call us at 416-326-0978, or toll-free at 1-800-753-3895


LTB | February 19, 2015
Updated Forms / Service of Notice of Hearing

Two important changes are being made to processes at the Landlord and Tenant Board:

  • Our forms will be updated on April 1.
  • The LTB will start serving the notice of hearing on July 1.

Updated forms starting April 1
LTB forms will soon be easier to understand and fill out. You will be able to preview the updated forms on our website starting March 1 but please don’t start using the new forms until April 1, 2015.

LTB to start serving the notice of hearing starting July 1
Beginning July 1, 2015, the LTB will start serving the notice of hearing and the application to both the applicant and the respondent. Currently, the applicant serves these documents to the respondent. This new process will be more streamlined:

In most cases, applicants will no longer have to serve the notice of hearing or submit a certificate of service.

  • The board will no longer send a letter to respondents confirming the information in the notice of hearing, so a step will be removed from the process.
  • Until July 1, applicants should continue to serve the notice of hearing and file a certificate of service.

The rule governing these new procedures will be posted for consultation in early spring.


SBT | February 1, 2015
New Social Benefits Tribunal Rules of Procedure – Public Consultation

The Social Benefits Tribunal (SBT) is excited to introduce tribunal specific rules of procedure.  Together with the Social Justice Tribunals Ontario (SJTO) Common Rules that were introduced in October 2013 the rules will further improve access to justice by increasing the transparency of the SBT’s procedures, and assisting parties to be better prepared to proceed at hearing. The Rules are grounded in the core adjudicative values and principles of the SJTO.

There will now be two parts to the SBT Rules of Procedure:

  • Part I is the SJTO Common Rules, which apply to all the tribunals within the SJTO
  • Part II is the SBT Specific Rules of Procedure (NEW)

The public is invited to review and provide written comments on Part II – SBT Specific Rules of Procedure by February 20, 2015.

Submit Feedback

You may submit your feedback to SBT:

By email: askSBT@ontario.ca

By mail: SBT Consultations
655 Bay Street, 14th Floor
Toronto, Ontario M7A 2A3

By fax: SBT Consultations 416-326-0978/1-800-753-3895

Social Benefits Tribunal is collecting comments and suggestions related to the initiatives described above. Any submission you make concerning these initiatives, including those sent to askSBT may be shared with other stakeholders and may also be available to the public.


HRTO | January 27, 2015
Updated Declaration Section

In December 2014, the HRTO took a further step to ensure transparency in its processes, consistent with fostering an open justice system. Over the years, the HRTO guides for applicants and respondents indicated that HRTO’s decisions are public and are made available on various websites. In particular, HRTO has referred parties to research human rights law through Canadian Legal Information Institute (CanLII), a free internet resource offering access to legal documents and copies of the HRTO’s decisions issued since 2005: www.CanLII.org. To ensure that participants in tribunal hearings are aware of the public nature of decisions, the “declaration” portion of the application and response forms now makes it clear that HRTO decisions are available to the public. Simultaneously, the “declaration” informs parties that the Tribunal may issue decisions that protect the identity of an applicant or a respondent in certain circumstances. The Tribunal is sensitive to the fact that there might be privacy concerns that must be balanced against the public interest in an open justice system.


HRTO | January 27, 2015
Updated ‘Confirmation of Settlement’ Form (Form 25)

The Tribunal has updated its Form 25 that is used by parties to ask the Tribunal to close an application file when the parties have written and signed a settlement agreement to resolve the Application.
The new Form 25 allows an applicant to confirm that the Application has been withdrawn against respondents who have not been a party to a settlement. Where an applicant settles the dispute in writing with some of the respondents and the applicant is willing to resolve the entire Application on this basis, Form 25 now permits the applicant to terminate the Application against all respondents. This simplifies the process for closing an Application that was filed against multiple respondents.
Legal practitioners should update their files if they have blank copies of the old Form 25 saved on their computers.


LTB | January 16, 2015
Vacancy – Practice Advisory Committee

The Landlord and Tenant Board (LTB) Practice Advisory Committee has a vacancy among the six members who regularly appear or represent parties – applicants or respondents – before the LTB. The current vacancy is for an individual who primarily represents tenants. Preference will be given to consideration of candidates outside of the GTA.

The Committee is looking for an individual who is familiar with LTB procedures and can contribute to the Committee’s mandate to provide consultation and feedback about LTB’s policies, practices, rules, practice directions, initiatives and services. Committee members are expected to attend at least three meetings a year and participate with candour and discretion.

Details about the Committee and its mandate can be found in the Terms of Reference.

To express your interest in serving as a member of the LTB Practice Advisory Committee, please send a resume and brief statement of interest to Suzanne Evans (Suzanne.Evans@ontario.ca) by Friday, February 6, 2015. The new member will be selected by the current co-chairs, Mr. John Dickie and Mr. Jack Fleming.


LTB | January 9, 2015
Change to scheduling of Toronto North and Toronto South hearings

The LTB is making changes to the way hearings are scheduled in the Toronto South and Toronto North offices. Currently hearings are scheduled in half day hearing blocks. Starting in March 2015, cases will be scheduled in full day hearing blocks. This is how hearing blocks are scheduled in many other hearing locations in the province.

The change will create greater flexibility to accommodate parties who want to use mediation and tenant duty counsel services while still allowing enough time for matters to be heard if mediation is unsuccessful.

Full day hearing blocks help ensure that all scheduled cases are heard on the day, and not adjourned due to lack of time. Our goal is timely dispute resolution for the parties and we will be monitoring the new process to make sure it meets that goal.


LTB | January 9, 2015
Landlord and Tenant Board T2/T6 Case Management Hearings Pilot

The Landlord and Tenant Board (LTB) started the T2/T6 Case Management Hearings (CMH) Pilot in October. The feedback has been positive thus far but there are some questions about the rescheduling and adjourning rules.

CMHs rescheduled or adjourned only in exceptional circumstances
The LTB rules for granting a request to reschedule or adjourn a CMH are different than the LTB’s current practice. Requests to reschedule or adjourn a CMH will only be granted by the LTB in “exceptional circumstances”. (Rule 36 – Case Management Hearings and the Practice Direction)

Reason for a request must be provided even if there is consent
Even if both parties consent to reschedule or adjourn a CMH, that is not sufficient reason for the LTB to grant the request. Parties must provide the reason for their request. The LTB Hearing Officer or Member will consider the merits of each individual request to determine whether or not there are exceptional circumstances. If the request is granted, the Hearing Officer or Member will decide whether the matter should proceed to a merits hearing or to a new CMH.

What is an “exceptional circumstance”?
Exceptional circumstances might include a need to respond to an accommodation request under the Human Rights Code, or an illness or death in the family. A scheduling conflict of a party or their representative would not normally be considered an “exceptional circumstance”. The LTB will work with the party or representative so that if possible, both the CMH and the other hearing can proceed as scheduled.

Parties must attend their CMH and be prepared to proceed
Parties must attend their CMH at the scheduled time and be prepared to proceed unless the LTB informs them that the request to reschedule has been granted. If a representative attends on behalf of a party, he or she is expected to have full authority to act on the party’s behalf in all aspects of the CMH. Parties and their representatives who do not participate in good faith in a CMH could be ordered to pay costs at the merits hearing if their lack of participation leads to delays in resolving the application.

What if a party does not attend and is not represented at the CMH?
If the applicant fails to attend the CMH, the application may be dismissed as abandoned. If the respondent fails to attend the CMH, the respondent may be deemed to have accepted all of the facts and allegations in the application, the hearing may proceed without further notice to the respondent, and the LTB may decide the application based on the materials before it.


SBT | September 25, 2014
Surdivall is now final – Supreme Court of Canada dismisses Application for Leave to Appeal the Court of Appeal decision in Surdivall

On September 25, 2014 the Supreme Court of Canada (SCC) dismissed the Director’s application for leave to appeal the Court of Appeal (CA) decision in Surdivall v. Ontario (Disability Support Program), 2014 ONCA 240. That means that the CA decision is final and binding on the Director and the Tribunal and confirms that the Director and the Tribunal have broad discretion over the recovery of overpayments.

The Tribunal is now proceeding to schedule overpayment appeals that had been held pending the SCC’s decision.


LTB | September 3, 2014
Case Management Hearing Pilot

Starting September 15, 2014, all T2 Applications about Tenant Rights and all T6 Applications about Maintenance, assigned to the Landlord and Tenant Board’s Southern and Toronto South Regions, will be scheduled for a case management hearing to be conducted prior to a merits hearing being scheduled.

Case management hearings will allow the parties to:

  • mutually agree to resolve all of the issues in the application without attending a subsequent merits hearing
  • mutually agree to resolve some of the issues in the application thereby reducing the number of issues to be resolved at a merits hearing
  • mutually develop an agreed statement of facts to focus the merits hearing on issues in dispute
  • benefit from procedural direction from the hearing officer in order to be better prepared for the merits hearing.

We would like to thank the individuals and organizations who provided input into the development of this initiative through the stakeholder consultation process.

The pilot will be evaluated based on settlement rates, level of preparedness for a merits hearing and the type of adjournments requested at a merits hearing.

Based upon the evaluation of the pilot, the LTB, in consultation with its stakeholders, will consider expanding the use of case management hearings to other LTB offices and other types of applications.

For more information, refer to the practice direction and the rules of practice.


SBT | August 27, 2014
Case Management of Overpayment Appeals Pending the Supreme Court of Canada’s decision in Surdivall

An application for leave to appeal the Court of Appeal decision in Surdivall v. Director (Ontario Disability Support Program), 2014 ONCA 240 to the Supreme Court of Canada is currently pending.  The SBT requested and received submissions from its key stakeholders regarding case management of overpayment appeals pending the SCC’s decision on the leave application.

After considering these submissions the Tribunal has determined that it will proceed with a nuanced case management approach that balances the interests of all parties and the SBT. In this way the Tribunal can avoid creating a process that may inadvertently result in lengthy and unnecessary delays, continue to offer parties the opportunity to narrow and potentially resolve issues and, where resolution is not possible, ensure that disputes are resolved with the minimum delay.

The Tribunal will continue to schedule and hear appeals of:

  • decisions regarding benefit entitlement (for example decisions to suspend or cancel income support or income assistance), and
  • overpayment decisions to determine whether the overpayment was correctly assessed

Except in exceptional circumstances the Tribunal will not hear submissions or make decisions on the recovery of a validly assessed overpayment and the parties need not provide submissions on that issue until requested to do so.

Following the hearing the SBT will issue a decision and, if it finds the overpayment was correctly assessed, will order the hearing bifurcated to address the issue of recovery once Surdivall is decided.

Except in exceptional circumstances, where recovery of an overpayment is the only issue for the hearing, no hearing will be scheduled until a decision in Surdivall is reached.

The procedure to not schedule and hear issues related to recovery of an overpayment until the law is settled is made recognizing the Directors of the Ontario Disability Support Program and Ontario Works Branch offer to not recover an overpayment while the appeal is being held pending a decision in Surdivall and in circumstances where they have received a written request from the Appellant to defer recovery.

Please see the Associate Chair’s full Case Management Ruling for further details.


HRTO | July 2, 2014
Archived Board of Inquiry Decisions

Before the Human Rights Tribunal of Ontario was established, decisions under the Ontario Human Rights Code were made by Boards of Inquiry. Decisions issued by the Boards of Inquiry from 1963 have now been archived and can be accessed under Useful Links on the Home page of the HRTO website.


LTB | June 24, 2014
2015 Rent Increase Guideline

The Ontario government has announced that the annual Rent Increase Guideline, the maximum percentage by which a landlord can increase the rent for most sitting residential tenants without approval from the Landlord and Tenant Board, is 1.6 per cent for 2015. For more information, please visit the Ministry of Housing website.


SJTO | June 9, 2014
SJTO French Language Services Policy

Social Justice Tribunals Ontario is introducing a French Language Services policy which applies to all tribunals in SJTO. The FLS policy provides a consistent framework and quality of service that clients seeking tribunal services in French can expect to receive from SJTO tribunals.


LTB | June 1, 2014
Bill 14 Amendments and T2/T6 Pilot Update

Bill 14 Amendments
Effective June 1st 2014, Bill 14, the Non-profit Housing Co-operatives Statute Law Amendment Act, 2013 will be proclaimed into law. This Bill amends parts of the Residential Tenancies Act, 2006; (RTA) and sets out a few key amendments, including:

  • Non-profit housing co-operative eviction tenure disputes will come under the Residential Tenancies Act. (Part V.1)
  • The LTB may, in accordance with the Rules, waive or defer all or part of a fee charged under section 181 for low-income individuals.

In anticipation of Bill 14 being proclaimed, LTB has developed forms and information about the process related to Co-ops. The Board has also developed criteria that will allow LTB staff to determine who will be entitled to a fee waiver and a process for clients to follow to submit a fee waiver request. As a result of Bill 14, the Board’s Rules of Practice have been updated to include the consequential amendments.

Case Management Hearings – T2/T6 Pilot now Targeted for Fall Launch
Earlier this year the LTB posted a draft Rule and Practice Direction about Case Management Hearings (CMH) for public consultation and announced the intention to pilot the use of CMHs to assist in resolving T2 and T6 applications.

This pilot was initially scheduled to start at the end of March 2014 in LTB’s Toronto South and Southern (Hamilton) offices. However, with the June 1 proclamation date of Bill 14, the LTB has decided to wait until the fall to begin the T2/T6 Pilot.

Over the summer, the LTB expects to benefit from the experience gained with conducting co-op CMHs and looks forward to implementing the pilot for tenant application CMHs in fall 2014.


HRTO | April 29, 2014
Establishing a regular contact for your organization

When an applicant names an organization as a respondent, they are asked to provide the name of a contact person for that organization. If the named contact person is not the right person within the organization to receive a human rights application, delays can result.
If your organization would like to establish a regular contact person, the HRTO will use that person as the contact in any application naming your organization, regardless of the contact person named in the application.

Please note that this does not change the practice for individuals named as respondents. Any individual named in the application as a respondent will continue to be treated as a party to the proceeding.

If you would like to establish a regular contact for your organization, please send the following information to the Registrar:

– Name and position of the person making the request;
– The name and contact information for the contact person, including email address if possible; and,
– A request that the HRTO use the named contact person as the organization’s contact in any applications filed with the HRTO naming the organization.

Registrar
Human Rights Tribunal of Ontario
655 Bay Street, 14th floor
Toronto, ON M7A 2A3

Phone: 416-326-1519
Toll-free: 1-866-598-0322
TTY: 416-326-2027
TTY Toll-free: 1-866-607-1240

Fax: 416-326-2199
Toll-free: 1-866-355-6099

E-mail: HRTO.Registrar@ontario.ca


LTB | April 14, 2014
Public Consultations – Co-op Rules and Practice Directions

LTB is currently holding public consultations on documents related to non-profit housing co-operatives. The public is invited to review and provide written comments on the proposed documents by April 28, 2014.

In September 2013, Bill 14, the Non-profit Housing Co-operatives Statute Law Amendment Act, 2013 passed third reading and received Royal Assent. This Bill amends parts of the Residential Tenancies Act, 2006; however, these amendments are not yet in effect, as it still has to be proclaimed into law.

Bill 14 sets out a few key amendments, including that non-profit housing co-operatives eviction tenure disputes will come under the RTA. (Part V.1)

In anticipation of Bill 14 being proclaimed, the Board has developed rules for co-ops and a practice direction. Rules and practice directions provide a consistent framework of common procedures and guidance about what the tribunal expects of the parties and in turn what the parties can expect of the tribunal. The proposed rules and practice direction related to co-ops are attached below for public review and feedback.


LTB | March 21, 2014
Vacancies – Practice Advisory Committee

The Landlord and Tenant Board (LTB) Practice Advisory Committee has vacancies among the six members who regularly appear or represent parties – applicants or respondents – before the LTB.

The Committee is looking for individuals who are a familiar with LTB procedures and can contribute to the Committee’s mandate to provide consultation and feedback about LTB’s policies, practices, rules, practice directions, initiatives and services. Committee members are expected to attend at least three meetings a year and participate with candour and discretion.

Details about the Committee and its mandate can be found in the Terms of Reference.

To express your interest in serving as a member of the LTB Practice Advisory Committee, please send a resume and brief statement of interest to Sean Isaac at Sean.Isaac@ontario.ca by Friday, April 11, 2014. The new members will be selected by the current co-chairs, Mr. John Dickie and Mr. Jack Fleming.


LTB | January 27, 2014
Public Consultations – Fee Waivers and Case Management Hearings

LTB is currently holding public consultations on two initiatives. Information on the initiatives, as well as the related documents are attached below for public review and feedback. The public is invited to review and provide written comments on the proposed documents by February 21, 2014.

Fee Waivers
In September 2013, Bill 14, the Non-profit Housing Co-operatives Statute Law Amendment Act, 2013 passed third reading and received Royal Assent. This Bill amends parts of the Residential Tenancies Act, 2006; however, these amendments are not yet in effect, as it still has to be proclaimed into law.

Bill 14 sets out a few key amendments, including that the Board will be able to waive, or defer all or part of a fee charged under section 181 for low-income individuals.

In anticipation of Bill 14 being proclaimed, the Board has developed criteria that will allow LTB staff to determine who will be entitled to a fee waiver and a process for clients to follow to submit a fee waiver request. The proposed rule and practice direction related to fee waivers are attached below for public review and feedback.

Case Management Hearings
Starting in the spring of 2014 LTB will pilot Case Management Hearings for T2 and T6 applications. The intention of Case Management Hearings is to provide an opportunity for parties to explore settlement of issues in dispute, and, if the matter is not settled, to make directions to facilitate a fair, just and expeditious hearing.

LTB’s Toronto South and Southern (Hamilton) offices will be the pilot offices for this initiative. The pilot will test conducting hearings in person and by phone.


SBT | January 17, 2014
Recording Proceedings

Starting in January 2014 the SBT will begin to gradually introduce digital recording of hearings to meet its obligation to record the oral evidence at a hearing. The presiding member at a hearing will advise the parties at the very outset of the hearing if the proceedings are being recorded using a digital recorder. The SBT will be evaluating the use of electronic recording over the next couple of months and expects that digital recording will be fully implemented in all hearing rooms by early spring.

The proposed Practice Direction 7 – Recording Proceedings is available on the Tribunal’s website for review until February 15, 2014.

If you wish to make any comments or suggestions related to this initiative please submit your comments in writing at askSBT@ontario.ca.

Clients who need this information in another format can make a request to the board for accommodation at 1-800-753-3895.


SJTO | November 8, 2013
French Language Services – Public Consultation

Social Justice Tribunals Ontario is introducing a French Language Services policy which applies to all tribunals in SJTO. The FLS policy provides a consistent framework and quality of service that clients seeking tribunal services in French can expect to receive from SJTO tribunals.


CFSRB | October 7, 2013
The CFSRB has developed new Rules of Procedure. The amended Rules came into effect October 1, 2013.

There are two parts to the rules that govern the procedures of the Board. Part I is the SJTO Common Rules and Part II is the CFSRB specific rules.

The SJTO Common Rules are grounded in the core adjudicative values and principles of the SJTO which govern the work of the cluster. Common Rules provide a consistent overarching framework of common procedures.

The SJTO Practice Directions support the Common Rules of Procedure and provide guidance about what the tribunal expects of the parties and in turn what the parties can expect of the tribunal. They assist in understanding and applying the rules.


SBT | October 1, 2013
Online Appeal Form

Social Benefits Tribunal (SBT) is pleased to announce the introduction of its online appeal form on October 1, 2013. The Application for Reconsideration form will become available in the near future.
This form will be available on the SBT website and can be filled out on a computer. The previous form had to be printed and answers were handwritten. The filing process remains the same. The completed appeal form must be printed and mailed, faxed or dropped off in person at the SBT office at 655 Bay Street.
This form modernizes SBT services and enhances access to justice with a cleaner, simpler way to fill out forms. The improved legibility of the content of these forms will enhance SBT staff ability to process the forms in a timely and efficient manner.


SJTO | September 17, 2013
SJTO Common Rules

Social Justice Tribunals Ontario (SJTO) is introducing new Common Rules of Procedure which apply to all tribunals in the SJTO, effective October 1, 2013.

The Common Rules are grounded in the core adjudicative values and principles of the SJTO which govern the work of the cluster. Common Rules provide a consistent overarching framework of common procedures.

The SJTO Practice Directions support the Common Rules of Procedure and provide guidance about what the tribunal expects of the parties and in turn what the parties can expect of the tribunal. They assist in understanding and applying the rules.

There will now be two parts to the rules that govern the procedures of the tribunals in the SJTO. Part I is the Common Rules and Part II is the individual tribunal specific rules.


LTB | June 21, 2013
2014 Rent Increase Guideline

The Ontario government has announced that the annual Rent Increase Guideline, the maximum percentage by which a landlord can increase the rent for most sitting residential tenants without approval from the Landlord and Tenant Board, is 0.8 per cent for 2014.


LTB | June 13, 2013
New Rule 33 and Revised L1/L9 Information Update Form

As part of its ongoing efforts to improve service, the Board introduced changes to some of its processes and the forms and Rules of Practice that support those processes. Earlier this year the LTB posted draft versions of the revised L1/L9 Information as of the Hearing Day form and a new Rule, Rule 33 – The L1/L9 Information as of the Hearing Day form for public review and feedback. Based on the comments received, the Board has now finalized the form and the Rule. To access these documents, click on the links above. Please note that the form can now be easily completed online. Thank you to everyone who provided comments on the L1/L9 process and the update form.


LTB | June 13, 2013
Revised Rule and Guideline on Review of an Order Process Public Consultation

The LTB is revising the Rule of Practice and the Interpretation Guideline that deal with reviewing an LTB order, and is looking for your feedback on these changes.

The deadline for feedback to the Board is July 19, 2013.


SJTO | May 1, 2013
New Rules – Public Consultation

Social Justice Tribunals Ontario (SJTO) is introducing new Common Rules of Procedure which will apply to all tribunals in the SJTO. SJTO is releasing drafts of the new rules and related practice directions for public review and feedback. The new rules are available on the SJTO website and by following the link below. The public is invited to review and provide written comments on the proposed changes by June 15, 2013.

Common Rules are grounded in the core adjudicative values and principles of the SJTO which govern the work of the cluster. Common Rules provide a consistent overarching framework of common procedures.

The SJTO Practice Directions support the Common Rules of Procedure and provide guidance about what the Tribunal expects of the parties and in turn what the parties can expect of the Tribunal. They assist in understanding and applying the rules.


LTB | December 13, 2012
Consultation on L1/L9 Rules and New Consent Order forms

As part of its ongoing efforts to improve service, and as the result of recent legislative changes, the Board is proposing changes to some of its processes and the forms and Rules of Practice that support these processes.

The changes, when finalized, will be introduced in 2013. The Board will use this section of the website to update you on these changes and will be looking for your feedback during the process, so check back here often for updates and to give us your feedback.

What’s New
The LTB is releasing draft versions of proposed new Rules and Forms related to the L1/L9 Hearing Day and Requests for Consent Orders for review and comment by members of the community.


SBT | November 1, 2012
Public Access to Social Benefits Tribunal Decisions

SBT is undertaking an initiative to make the majority of its decisions available to the public by posting them on the Canadian Legal Information Institute (CanLII) website, as is done by other SJTO tribunals. Can LII is a non-profit organization that seeks to make Canadian Law accessible for free on the Internet. SBT will be added to the CanLII site as part of the Ontario database under Boards and Tribunals. We anticipate that the first decisions will begin to appear on CanLII toward the end of 2012.

Publication of Tribunal decisions will occur after the decision has been issued to the parties and following the removal of personal information. All proceedings before the Tribunal are private and the Tribunal will ensure that decisions are anonymized before they are forwarded for publication.


SBT | October 1, 2012
New Decision Format

The Tribunal has developed a new format for its decisions – in part to meet the requirements of the publisher CanLII, and in part to improve quality standards and the readability of its decisions and in part to improve consistency within the SJTO cluster of tribunals. The new format includes such enhanced features as numbered paragraphs, increased spacing, standardized font styles and a running header that includes the appeal file number on each page of the decision. You can expect to see the new formats in October 2012 as the Tribunal begins the transition to the new formats in anticipation of publication later in the year.


LTB | September 19, 2012
LTB Initiatives

As part of its ongoing efforts to improve service, and as the result of recently passed legislation, the Board is amending some of its forms and processes. The changes, when finalized, will be introduced in 2013. The Board will use this website to update you on these initiatives and will be looking for your feedback during the process, so check back here often to see what’s new.

Amendments to the RTA
Bill 140, amending the Residential Tenancies Act, will provide that LTB wll serve the Notice of Hearing (NOH) package on the parties, except in limited circumstances, when LTB Rules will delegate that responsibility to parties. Although these amendments have not yet proclaimed into law, the Board is preparing for implementation by working on updating its current Rules and procedures and making some changes to the application forms.

L1/L9 Hearing Day Improvements
Last fall, the Board introduced the L1/L9 Hearing Day. The Board is working on some additional improvements that will lead to a more efficient hearing day process.

  • As a result of client feedback, the Board is simplifying the L1/L9 status update form that landlords must complete and submit on the hearing day. The revised version will eliminate some of the repetitive information in the current form.
  • The Board is also developing a form that the parties can use when they want the Member to issue a consent order for their L1 or L9 application. This means that the terms agreed to will be given to the Member in writing.

E-Filing is on the Horizon
The Board is working on an e-filing option that will offer secure and simple filing and will allow you to file applications online quickly, at any time and from anywhere. The e-filing system will help ensure accurate filings by including prompts, such as explaining fields and noting missed information, to guide the user in filling out the form.

Above Guideline Increase (AGI)/A4 Process Changes
The Board is also working on improving the AGI and A4 application process and is considering the following:

  • Having a hearing officer resolve the applications that are proceeding by written hearing.
  • For AGIs with capital expenditures, holding pre-hearing conferences to give the parties an opportunity to settle the application early – this may be a more efficient way of dealing with these applications as currently a high percentage of these cases are resolved by consent orders.

LTB | June 23, 2012
2013 Rent Increase Guideline

The Ontario government has announced that the annual Rent Increase Guideline, the maximum percentage by which a landlord can increase the rent for most sitting residential tenants without approval from the Landlord and Tenant Board, is 2.5 per cent for 2013. For more information, please visit the Ministry of Housing website.


LTB | January 6, 2012
Rules and Guidelines

The Board has revised a number of its Rules of Practice and Interpretation Guidelines. As well, one new Rule of Practice and two new Interpretation Guidelines have been added. These new documents are:

  • Rule 32 – Legal Representatives Acting as Advocates and Witnesses in the Same Proceeding
  • Interpretation Guideline 20 – Parties, Agents and Representatives
  • Interpretation Guideline 21 – Landlords, Tenants, Occupants and Residential Tenancies

The release date for the new and the revised Rules of Practice and Interpretation Guidelines is January 6, 2012.


SJTO | February 1, 2011
Michael Gottheil appointed as Executive Chair for Social Justice Tribunals Ontario

On January 25th, Michael Gottheil was appointed as Executive Chair of the recently formed Social Justice Tribunals Ontario. This cluster brings together the Child and Family Services Board, Custody Review Board, Human Rights Tribunal of Ontario, Landlord and Tenant Board, Ontario Special Education Tribunal (French and English) and the Social Benefits Tribunal.

Mr. Gottheil has been Executive Chair of Environment and Land Tribunals Ontario (ELTO) since 2009. He was that cluster’s first Executive Chair, responsible for establishing and directing that cluster’s strategic direction. Previously, he was chair of the Human Rights Tribunal of Ontario, where he led a fundamental transformation of Ontario’s human rights system.

Mr. Gottheil is a graduate of Osgoode Hall Law School and was called to the bar in 1987. In 1991, he co-founded the Ottawa law firm of Engelmann Gottheil, where he primarily focused on labour, employment and human rights law. He has served as part-time faculty at Algonquin College and the University of Ottawa Law School, and is a frequent speaker on administrative law.