Important Notice

Because of a possible Canada Post strike, the Ontario government has temporarily stopped mailing cheques except in exceptional circumstances to prevent them from being caught in the mail:

  • Applicants: If it has been more than 60 days since you received your order and you haven’t gotten your cheque, please call us at 416-326-2900 or 1-800-372-7463 (toll free).
  • Treatment providers: If it has been more than 60 days since you submitted an invoice and you haven’t gotten your cheque, please call us at 416-326-2900 or 1-800-372-7463 (toll free).

Contact the CICB


If you have questions about the Criminal Injuries Compensation Board application process or about your file, contact us in one of the following ways:
By mail: Criminal Injuries Compensation Board
655 Bay Street, 14th Floor
Toronto, Ontario M7A 2A3
By phone: 416-326-2900 (within the GTA)
Toll free: 1-800-372-7463
TTY through Bell relay: 1-800-855-0511.
By fax: 416-326-2883
Toll free: 1-844-249-1619
By email: For general inquiries

Before you call, get answers to our most Frequently Asked Questions.

Our offices are open weekdays from 8:30 a.m. to 5 p.m.

For victim support services, or to find an organization to help you complete your application, call the Victim Support Line at 1-888-579-2888 or 416-314-2447 and choose option 1.

For legal advice, visit Getting Legal Help.

Take our online survey to tell us about your experience at the CICB. Your feedback helps us improve.

For media inquiries, email us.