Important Notice

Our offices will be closed on April 22 for Easter Monday.

Contact the SBT


If you have any questions about the Social Benefits Tribunal appeal process or questions about your file please do not hesitate to contact us in one of the following ways:
In person: 655 Bay Street, 14th Floor, Toronto, Ontario M7A 2A3
(Close to the College and Dundas subway stations.)
By telephone: 416-326-0978
Toll-free: 1-800-753-3895
TTY: Call the Bell Relay Service at 1-800-855-0511
By fax: 416-326-5135
By mail: Social Benefits Tribunal
655 Bay Street, 14th Floor
Toronto, Ontario M7A 2A3

Our office is open from 8:30 a.m. - 5 p.m., Monday to Friday.

Best Time to Call

The best time of the day to call is 8:30 - 11 a.m.

The best days of the week to call are Thursday and Friday.

The average wait time is about 8 minutes. When all the lines are busy with other callers, you will get a busy signal.

Map showing location of 655 Bay St.