Two new videos have been posted to the Social Benefits Tribunal (SBT) website.

The step-by-step animated videos, Early Resolution Opportunities: A Video Guide and Interim Assistance: A Video Guide, can be accessed through the Videos & FAQ page. They are also featured under the “Early Resolution Opportunities” and “Interim Assistance” headings on the Appeal and Hearing Process page.

Videos make the tribunal more accessible for everyone and may be particularly helpful for people who are visual learners or have disabilities affecting language processing.

SBT users can now access three videos to help them understand the processes at the tribunal. The first SBT video: In-Person Hearings at the Social Benefits Tribunal, was posted in January 2017.

The videos are captioned and transcripts are posted in HTML format.