Brochures and Videos


Brochures | Videos

Brochures

LTB brochures provide information about:

  • Rights and responsibilities of landlords and tenants
  • Processes at the LTB

You can read or print them here or pick up a copy at LTB offices and some ServiceOntario Centres.

If you need a brochure in print or alternate formats like large print or braille, contact us.

Brochures about the rights and responsibilities of landlords and tenants


  • Information for New Tenants Exclamation mark
    Information about the rights and responsibilities of landlords and tenants, the role of the LTB and how to contact the LTB. Landlords must give this brochure to new tenants on or before the day the tenancy begins.   HTML | PDF

  • A Guide to the Residential Tenancies Act
    A summary of key topics covered by the Residential Tenancies Act.   HTML | PDF

  • 2020 Rent Increase Guideline
    An explanation of the rent increase guideline for 2020, and what it means for landlords and tenants.

  • 2019 Rent Increase Guideline
    An explanation of the rent increase guideline for 2019, and what it means for landlords and tenants.
  • Maintenance and Repairs
    Information about the rights and responsibilities of both landlords and tenants relating to maintenance and repairs.   HTML | PDF

Brochures about processes at the LTB


For an overview of LTB processes, see the Application and Hearing Process.



Videos

These videos provide basic information about the LTB and its application and hearing processes. The videos are narrated and include captions.

About the Board

About the Board

Play captioned video Watch the video

Filing an Application

Play captioned video Watch the video *

How Mediation Can Help You

Play captioned video Watch the video

Getting Ready for Your Hearing

Play captioned video Watch the video *

Your Hearing Day

Play captioned video Watch the video

e-File with the Landlord and Tenant Board

Play captioned video Watch the video



* Important: The law has changed since these videos were made.
The LTB now provides the application and the Notice of Hearing to both the applicant and the respondent. The applicant no longer serves these documents on the respondent unless the LTB orders them to do so. (See LTB Rule of Practice 10 for more details.) Please ignore references in these videos that state the applicant must serve these documents.