PrintChild and Family Services Review Board (CFSRB) Key Performance Indicators
Conducts reviews, hearings and appeals for matters affecting children, youth, and families in Ontario, including Children’s Aid Society services complaints, emergency secure treatment admissions, adoption refusals, and appeals of school board expulsions.
Reporting period: April 1, 2023 to December 31, 2023
Child and Family Services Review Board Key Performance Indicators
| Child and Family Services Review Board Key Performance Indicators |
Target | Q1 | Q2 | Q3 | Q4 | FY 23-24 Total | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023-2024 | # | % | # | % | # | % | # | % | # | % | |
| Volume of in-person, electronic and written hearing events held at the CFSRB | N/A | ||||||||||
| In-Person Hearing Events | 2 | N/A | 3 | N/A | 0 | N/A | |||||
| Electronic Hearing Events | 23 | N/A | 8 | N/A | 14 | N/A | |||||
| Written Hearing Events | 4 | N/A | 4 | N/A | 8 | N/A | |||||
| Number of eligible accommodation requests granted (in whole or in-part) by the CFSRB | N/A | 3 | N/A | 2 | N/A | N/A | N/A | ||||
| Percentage of hearings scheduled within 60 calendar days from the eligibility date of their applications | 80% | 22 | 100% | 7 | 100% | 18 | 100% | ||||
| Decisions issued within 45 calendar days from the conclusion of a hearing | 80% | 11 | 100% | 12 | 100% | 15 | 100% | ||||
| Percentage of cases within the seven-month case lifecycle for CFSRB | 80% | 23 | 92% | 20 | 100% | 23 | 96% | ||||
| Percentage of cases that are resolved through alternative dispute resolution (in whole or in-part) within the CFSRB | N/A | 19 | 66% | 22 | 65% | 16 | 71% | ||||
Child and Family Services Review Board Key Performance Indicators Archive
More information can be found on the Child and Family Services Review Board KPI archives webpage.