The SJTO was designated as an adjudicative tribunal cluster under the Adjudicative Tribunals Accountability, Governance and Appointments Act, 2009 (the "Act").
Eight tribunals comprise the SJTO with the mandate to provide Ontarians with access to effective dispute resolution in a wide range of matters in the areas of social justice including: human rights, residential tenancy, social benefits entitlement, child and family services, special education and compensation for victims of violent crime.
In keeping with its core value of accessibility, and in recognition of the importance of providing access to administrative justice services for members of Francophone communities across Ontario, the SJTO is committed to the active offer of French Language Services in accordance with the French Language Services Act (the "FLSA").
Under the FLSA, the SJTO is required to communicate and provide its services in French. The organization will make the parties aware of their right to French Language Services (FLS).
This policy is developed to facilitate the SJTO's compliance with the provisions of the FLSA and to help support the provision of quality services in French which meet the needs of the Francophone communities served by the SJTO.
The SJTO is committed to ensuring that FLS are clearly visible and easily accessible, publicized and of equivalent quality to services offered in English in accordance with the OPS' new guidelines on active offer of service.
SJTO tribunals must provide front line services in French. All documents provided by SJTO tribunals must be available in French. This includes all publications, forms, notices, rules, policies, and all French and bilingual file-related correspondence initiated by any of the SJTO's tribunals, as well as any electronic versions of such materials. For language of decisions, refer to section 4.
The tribunal will not translate documents provided by a party.
If you have any questions about the application of the policy or you do not think that the SJTO is abiding by the terms of the policy, contact us at firstname.lastname@example.org. The SJTO will investigate all complaints.