Information Sheet: Asking to Vary an Order for Compensation

Section 25 of the Compensation for Victims of Crime Act allows the CICB to vary (change) the terms of an order for compensation, or increase or decrease the amount.

Who can make a request to vary an order

A request to vary an order for compensation may be made by:

  1. the CICB
  2. a victim
  3. a dependent of the victim
  4. the Minister of the Attorney General
  5. the alleged offender

You must have received the written order before you can ask for a variance.

What the CICB will consider

The process of varying the award is similar to when you first file a claim: we will consider all the evidence and hold a hearing to decide. The CICB will consider:

Requests for additional compensation to cover treatment expenses will be considered only if the treatment is not covered by other sources (e.g. WSIB, ODSP).

If you wish to request a variance of an Order, you must do so in writing only after you receive an Order awarding compensation. Your written request should indicate why you are seeking a variance, for example, to cover therapy expenses. Our address and contact information is set out below.

Supporting evidence for treatment expenses

For requests to cover medical expenses, you will have to provide medical records and/or treatment reports as evidence.

The CICB will pay for hospital records and medical, dental, therapy and physiotherapy reports that it requests. The CICB will pay:

Medical expenses

We will request a report from your treatment provider describing the prescribed treatment/medication and the relationship of the treatment/medication to the injuries sustained in the incident.

Dental expenses

We will request a report from your dentist describing the proposed treatment and the relationship of the treatment to the injuries sustained in the incident.

Therapy/counselling expenses

We will request a report from your therapist. The therapist must provide:

  1. An independent, analytical assessment of your condition indicating your current psychological state. Failure to submit a complete assessment may cause significant delays before authorization for therapy may be considered.
  2. A treatment plan which describes your need for therapy, the objectives of therapy, the probable duration and cost.
  3. The therapist's resume, which should include their education, work experience, workshops attended and at least two professional references.

Physiotherapy expenses

We will request a report from your physiotherapist. The report should include the relationship between the proposed treatment and the injuries sustained in the incident, an outline of the proposed treatment and the goals. The physiotherapist should also include the number of treatment sessions required, the frequency of the sessions and the cost.

Other treatment expenses

All other requests must relate directly to the injuries sustained in the incident. We will tell you what type of supporting documentation you need to submit.

The Decision

If your request is approved, you will receive a written decision outlining the costs that the CICB will cover. If your request is denied, the written decision will outline the reasons for the denial.

Contact the Criminal Injuries Compensation Board

Toronto area: 416-326-2900
Toll free: 1-800-372-7463
Fax: 416-326-2883

Criminal Injuries Compensation Board
655 Bay Street, 14th floor
Toronto, ON M7A 2A3

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Last updated: February 2018